Last updated: 17 July 2026
This Privacy Policy explains how Close CNX ("we", "us", or "our") collects, uses, discloses, and safeguards your personal data when you visit closecnx.com or engage with our products and services. We are committed to protecting your privacy and processing your data lawfully, transparently, and securely.
We collect data you provide directly through our contact and demo request forms (name, email, phone, company, and message), newsletter subscriptions (email address), and conversations with our AI chatbot. We also collect limited technical and analytics data automatically, such as IP address, browser type, pages visited, and referral source.
We use your data to respond to enquiries, provide and improve our products and services, send you newsletters and updates you have requested, operate and refine our AI assistant, analyse site performance, and comply with our legal obligations. We only process your data for the purposes described in this policy.
We process your personal data on the basis of your consent (for example, when you subscribe to our newsletter), the performance of a contract or steps taken at your request prior to entering a contract, and our legitimate interests in operating and improving our business, provided these do not override your rights.
Your data is stored on secure, access-controlled infrastructure provided by Supabase. We apply appropriate technical and organisational measures — including encryption in transit, access controls, and regular review — to protect your data against unauthorised access, alteration, disclosure, or destruction.
We do not sell your personal data. We share it only with trusted service providers who process it on our behalf (such as hosting, email delivery, and analytics providers) under appropriate confidentiality obligations, or where required by applicable law or competent authorities.
We use cookies and similar technologies to keep the site functioning, remember your preferences, and understand how the site is used. You can manage cookie preferences through the consent banner and your browser settings. Disabling certain cookies may affect site functionality.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with our legal, accounting, or reporting obligations, and to resolve disputes. When data is no longer needed, we securely delete or anonymise it.
Subject to applicable law, you have the right to access, correct, or delete your personal data, to object to or restrict its processing, to withdraw consent at any time, and to unsubscribe from marketing communications. To exercise any of these rights, contact us using the details below.
Our website and services are intended for businesses and professionals and are not directed at children. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us so we can remove it.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date above. For any questions or requests regarding your personal data, contact us at info@closecnx.com.
